ATLANTA, Jan 24 (Reuters) – Home-enchancment retailer Lowe’s Cos. Inc. ( LOW.N ) stated on Wednesday it planned to open stores in Mexico because it seems for brand new markets to boost revenues.
Second, many residence improvement and gardening supplies have their own special requirements which are well suited to the native brick and mortar store retail model. Fertilizers and herbicides have dealing with and storage requirements. Fragile seed packets and much more fragile stay vegetation can die in the supply chain without the suitable precautions and concerns – sending them efficiently by the mail can be futile and/or price prohibitive. These points mean that dwelling improvement stores have distinctive challenges in that drop transport isn’t as viable of an choice compared to other varieties of retail shops.
That doesn’t suggest the customers for residence enchancment stores will not have some of the same unified retail expectations as they do for different retailers. You’re still anticipated to be helpful online and within the retailer, and your associates ought to be capable of present the same advice and help as your retail counterparts. And your prospects will still expect things like correct stock on-line for native stores, as well as the flexibility to do issues like purchase on-line pickup in retailer (BOPIS).
Home stores or home improvement retailers have materials and instruments you may discover unfold out across various kinds of stores together in one central location. Decor like mirrors, candles, pretend vegetation, pots and so forth are widespread items you may discover in a home store. You’ll also discover supplies for portray, roofing, landscaping and different home enchancment projects. These can value less or greater than what you’d buy at specialist suppliers, so be sure you shop around earlier than selecting anything or pulling out the checkbook.
Easy” returns might not be that easy. Even although home improvement shops claim that customer satisfaction is paramount, they all have restrictions on their return policies. If you do not have the acquisition receipt, then you might face resistance (or even refusal) if you attempt to return gadgets steadily. Granted, retailers in many industries are trying to mitigate return fraud” – like counterfeit receipts or objects bought by others after which stolen for return purposes – which is eating away at retailers’ bottom lines. But in the event you frequent these stores so much and return a number of items even over a protracted time period, chances are you’ll experience this problem.